Frequently Asked Questions
Do I require a deposit in order to rent a bin?
Yes, cash or credit card payments are accepted. If cash, the deposit will be quoted upon booking and receipt of deposit on bin delivery. If credit card, the card is authorized on the day of the pick-up, in an amount equivalent to a cash deposit.
Do you protect the driveway?
Yes, we have a unique method to protect your driveway; in fact the bin will never touch your driveway! Check out the entire Bin There Dump That, residential-friendly bin rental process
What bin type do I need?
This all depends on the type of rubbish you are going to put in the bin.
General Waste is typically anything involved with a "general cleanup around the house and section" that is neither liquid nor of a hazardous nature.
How much notice do I need to give when ordering my bin?
We should be able to deliver a bin within 24hrs of ordering, however, we suggest bins are booked as far in advance as possible to ensure you are able to get a bin that best meets your requirements.
How high can I fill the bin?
Bins should not be filled any higher than the top of its sides and should be filled in such a manner as to prevent spillage of material from the bin either while stationary or in transit. We would also request that sharp object like nails, sharp sticks, sharp wood, tin be facing down in the bin as these catch on the tarps and cause grief for our drivers (Driver and the company face prosecution for unsafe or overweight loads.)
Do you work with Contractors?
Yes, we work with both homeowners & contractors. Our typical contractor is looking for a dependable dumpster service for the job site that they can count on when they need it. Most of our customers like that we answer the phone, offer same day service options, have great customer service, & our on time track record.
What if I go over the weight allowance?
Each dumpster rental includes a set tonnage or weight allowance. If you go over the weight allowance, there would be an additional tonnage charge applied. This will be determined upon weight at the dump & appropriate fees charged for any weight overage beyond the allowance.
What sets you apart from other dumpster services?
There are many reasons we are the best dumpster rental service provider around Edmonton, here are some of the things that set us apart that you can expect with us!
- Driveway protection guarantee
- Clean & Professional drivers
- On time promise, we'll even call before we arrive
- We'll sweep the dumpster area on our last pick up
- Same day service available
- Weekend service available
- Clean trucks & dumpsters
- We use smaller trucks and can fit into tighter smaller areas
- We answer the phone & will help answer your questions in a respectful manner
- We pride ourselves in customer service
What areas do you provide dumpster rental service to?
Do you need a dumpster rental for your home or business? ORDER A BIN NOW